We’re sorry to hear that you’re unable to place an order. You can try this method or contact Customer Service and we will work on resolving the issue as quickly as possible.

Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.

A zip file which contains 7 files in total: 1 SVG file, 1 Silhouette Studio file(editable design file), 1 PNG file (transparent background), 1 DXF file, 1 TEXT NOTE file, 1 JPEG file, and 1 EPS file.

Prinvity creates a space where crafters, entrepreneurs and lovers of cutting machines (Silhouette Cameo, Cricut, Scanncut,…) to help our customers get the finest Cutting files to create personalized and unique items. In order to make everything easy for our beloved customers, our files are all ready to use. Each component of our Rhinestone templates is separated by colors. You will just need to cut and place rhinestones. Of course, you will get a free quick guide for your purchase. 

You should know that this is an instant download. When you have finished purchasing it, files will be ready to be downloaded immediately. You will NOT receive any physical items related to it.

The files will also be auto sent to your email. WE INSIST you check your email spam/junk folder; at times the email ends up in that folder. The quickest way is to get back to us via email at [email protected] to be reissued the download immediately