I. Print on demand

General shipping

– All products are proudly printed in the United States.
– Orders print and ship Monday-Saturday.
– Some items may ship separately.

When will I get my stuff?

LISTED PRODUCTION TIMES:

– Standard apparel typically ships in 3-5 business days.

SHIPPING TIMES:

– United States, Canada, Germany, United Kingdom, Australia, New Zealand, and Czech Republic.
+ Standard (3 – 8 Business Days)
+ Expedited (2 – 4 Business Days)

– European Countries.
+ Standard (6 – 12 Business Days)
+ Expedited (4 – 8 Business Days)
– International:
+ Standard (14 – 28 Business Days)
+ Expedited (7 – 14 Business Days)

Don’t hesitate to email us if you have any questions regarding your shipment!
Email us: [email protected]

Tracking

When available, we will send you a tracking number with the confirmation email so that you can track the package online.

Shipping multiple orders

Multiple orders placed on the same day cannot be combined.

Shipping to multiple locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Address changes

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

Customs charges and delays

Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.

II. Rhinestone Template Digital Products:

Instant download:

  • You should know that this is an instant download. You will NOT receive any physical items related to it.
  • When you have finished purchasing it, files will be ready to be downloaded immediately.
  • Click here to find out more information about Prinvity downloads.

What will you receive:

  • A zip file which contains 7 files in total: 1 SVG file, 1 DXF file, 1 EPS file, 1 Silhouette Studio v3 file, 1 PNG file (transparent background), 1 TEXT NOTE file (FREE quick guide), and 1 JPEG file.
  • All files we provide you with are suitable for personal and small business.
  • And don’t you worry. If your machine and software are compatible with our products, combining the two can make wonders. Works great with Adobe Illustrator, Cricut cutting machine, Silhouette Studio, etc.